Welcome to docrafts.com help

Below you will find a list of FAQ’s and help. Click on the links to view more information.

If you cannot find what you are looking for please contact us. We value our member’s opinions and suggestions, so please also use this link if you have any feedback for us. When contacting us, please make sure you let us know the email address that is associated with your docrafts account.
 
This help document is an on going project with new information and help videos being added all the time.
 
Customising the site
Customising the content
Moving the homepage content boxes

Navigating the site
Using the top tabs and content boxes
Hot links
Using the search boxes
Did you know tabs

Registering and logging in
Will it cost me anything to register?
How to register
Will my details remain confidential?
Migration
Logging in and logging out
Country Queries
Forgotton login information
I have registered but not received a confirmation email - why?
I want to unsubscribe from docrafts.co.uk mail shots.

Designer’s Projects
Navigating projects
Viewing a designer’s project

Inspiration
Navigating inspiration
What software do I need to read the downloads?
How do I upload or edit a top tip?

Community
Navigating community
Member’s Gallery
The aim of the member’s gallery
How do I upload my projects?
How do I manage/edit my projects?
I cannot preview my project after I have uploaded it
How many projects can I upload?
How do I find specific projects?
How to find a project by a member
Blogs
What is a blog?
How do I find a blog by a specific member?
How do I create or edit a blog?
Members & Communication
Finding other Members
Requesting to become a buddy
Where can I view my buddy list?
Sending a private message
How to use your inbox
Craft Talk
What is Craft Talk?
How do I use Craft Talk?
How do I navigate Craft Talk?
What order are the topics displayed in?
How do I reply to a topic?
From each post you can…
Can I subscribe to a topic?
Can I edit my message?
Can I delete my posts?
How do I upload my photo?
I am unhappy about another member’s post
Craft Talk Terms & Conditions
Legal Disclaimer
Advice and Opinions Posted on Craft Talk

Products
 
 
FAQs Events
What are docrafts events?
Finding your nearest event
Can we have a 'do crafts' event at our craft evening?
No 'do crafts' event in your area
How do I become a 'do crafts' demonstrator?

Creativity Club
What is the Creativity Club?
How much is it to join?

My Profile
How to use your profile
Can other members see all my details when they view my profile?
How do I view my profile as other members would?
How do I add my birthday?
How do I upload a profile image?
How do I add info about me?
How do I change my password?
How do I add/change my address details?
How to use the ‘Have your Say’ on my profile
What are ‘My reviews’?
How to use your inbox
Protecting your identity
Profile content uploaded by members
My Gallery
Uploading/editing a project
Adding/editing albums
My Top Tips
How do I upload or edit a top tip?
My Buddies
My Craft Box
How do I add items to my craft box?
How do I edit my craft box?
My Blogs
What is a blog?
How do I create or edit a blog?

The docrafts Creativity! Magazine
Where can I buy the Creativity! magazine?
Who can I contact regarding my competition prize from Creativity!
How often is the Creativity magazine published?
Where can I obtain back copies of the Creativity! magazine?

Prize Draws
How do I enter the Prize Draw this month?

Membership Mailings
I no longer wish to receive these mailings
Why did the docrafts newsletter appear in my Junk Mail folder?

Troubleshooting
The site has logged me out?
I am logged in under a different name
How do I print projects out?
The templates are not printing, how can I print them?
How do I edit my profile or change my password?
I have forgotten my password and/or user name

 

Trade Enquiries

Media Enquiries

Customer Service Enquiries
I have a faulty product/dissatisfied with a product

Reader Stories
I have a story that I would like to share. Can I send it in?

Cancer Research Craft for Life Appeal
Where can I get more card bags for the appeal?